Privacy Policy

Privacy Policy

Effective Date: July 7, 2026

Kaichigram OTT ("Kaichigram", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, smart TV applications, and related services (collectively, the "Service").

By using Kaichigram OTT, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Date of Birth (if provided)
  • Profile Information
  • Subscription Details

Payment Information

Payments are processed securely by third-party payment providers.

We do not store your complete credit card, debit card, UPI PIN, or banking credentials.

Device Information

We may collect:

  • Device Model
  • Device Identifier
  • Operating System
  • Browser Type
  • IP Address
  • Language
  • Time Zone

Usage Information

We collect information such as:

  • Movies watched
  • Watch history
  • Search history
  • Watchlist
  • Favorites
  • Viewing preferences
  • Login activity

2. How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Provide streaming services.
  • Process subscriptions and payments.
  • Recommend movies and series.
  • Improve our platform.
  • Respond to customer support requests.
  • Send service updates.
  • Detect fraud and unauthorized activity.
  • Comply with legal obligations.

3. Cookies and Similar Technologies

Kaichigram OTT uses cookies and similar technologies to:

  • Keep you logged in.
  • Remember your preferences.
  • Improve website performance.
  • Analyze traffic.
  • Personalize your experience.
  • You can manage cookies through your browser settings.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers for:

  • Payment processing
  • Cloud hosting
  • Analytics
  • Customer support
  • Security monitoring
  • These providers may only use your information to provide services on our behalf.

5. Data Security

We use reasonable technical and organizational measures to protect your information, including:

  • Secure HTTPS connections
  • Encryption where appropriate
  • Secure servers
  • Access controls
  • Regular security monitoring
  • However, no method of transmission or storage is completely secure.

6. Data Retention

We retain your information only for as long as necessary to:

  • Provide the Service
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements
  • When your information is no longer required, we will delete or anonymize it where reasonably possible.

7. Children's Privacy

Kaichigram OTT is not intended for children under 13 years of age.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Delete your account.
  • Request a copy of your data.
  • Withdraw consent where applicable.
  • Object to certain processing activities.
  • To exercise these rights, please contact us.

9. Third-Party Links

Our Service may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

10. International Data Transfers

Your information may be processed or stored in countries other than your own.

We take reasonable steps to ensure that your information receives appropriate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

Kaichigram OTT

Website: https://kaichigram.com

Email: support@kaichigram.com

13. Consent

By accessing or using Kaichigram OTT, you acknowledge that you have read, understood, and agree to this Privacy Policy.