Terms of Use

Terms of Use

Effective Date: July 7, 2026

Welcome to Kaichigram OTT. These Terms of Use ("Terms") govern your access to and use of the Kaichigram OTT website, mobile applications, smart TV applications, and related services (collectively, the "Service"). By accessing or using our Service, you agree to these Terms. If you do not agree with these Terms, please do not use the Service.

1. Acceptance of Terms

By creating an account, purchasing a subscription, or using Kaichigram OTT, you confirm that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

2. Eligibility

You must be at least 18 years old, or have the permission of a parent or legal guardian, to use Kaichigram OTT.

You are responsible for ensuring that your use of the Service complies with all applicable laws in your country or region.

3. User Account

To access certain features, you may need to create an account.

You agree to:

  • Provide accurate and complete information.
  • Keep your login credentials secure.
  • Maintain the confidentiality of your password.
  • Notify us immediately of any unauthorized access.
  • Accept responsibility for all activity under your account.
  • You may not sell, transfer, or share your account with others.

4. Subscription and Payments

Some content on Kaichigram OTT requires a paid subscription.

By subscribing, you agree that:

  • Subscription fees will be charged according to your selected plan.
  • Payments are processed securely through authorized payment providers.
  • Prices may change with prior notice.
  • Applicable taxes may be added where required by law.
  • Failure to complete payment may result in suspension or cancellation of your subscription.

5. Free Content

Some movies, trailers, promotional videos, or other content may be available free of charge.

Kaichigram OTT reserves the right to modify or remove free content at any time without notice.

6. Content Availability

Content availability may vary depending on:

  • Geographic location
  • Licensing agreements
  • Device compatibility
  • Internet connectivity
  • Technical limitations
  • We reserve the right to add, remove, or modify content without prior notice.

7. Personal Use Only

Kaichigram OTT grants you a limited, non-exclusive, non-transferable, and revocable license to access and stream content solely for your personal, non-commercial entertainment.

You may not:

  • Copy or reproduce content.
  • Download unauthorized content.
  • Record or screen capture streaming videos.
  • Redistribute or publicly display content.
  • Sell, rent, sublicense, or commercially exploit any content.

8. Intellectual Property

All content available on Kaichigram OTT, including but not limited to:

  • Movies
  • Web Series
  • Short Films
  • Posters
  • Images
  • Logos
  • Trademarks
  • Graphics
  • Audio
  • Video
  • Software
  • User Interface
  • Text

is owned by Kaichigram OTT or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

9. Prohibited Activities

You agree not to:

  • Share your account with unauthorized users.
  • Record or pirate streamed content.
  • Reverse engineer or modify the platform.
  • Bypass security features or DRM protections.
  • Upload viruses or malicious software.
  • Use bots or automated scripts.
  • Engage in fraudulent or unlawful activities.
  • Infringe intellectual property rights.
  • Harass, abuse, or threaten other users.
  • Violation of these Terms may result in suspension or permanent termination of your account.

10. Device Compatibility

Kaichigram OTT supports selected devices including:

  • Web Browsers
  • Android Phones
  • Android TV
  • Smart TVs
  • Tablets
  • Streaming Devices
  • Features may vary depending on your device and operating system.

11. Internet Usage

Streaming requires an active internet connection.

You are responsible for all internet and mobile data charges associated with using the Service.

12. Cancellation

You may cancel your subscription at any time through your account settings or the platform from which you subscribed.

Cancellation will take effect at the end of your current billing period unless otherwise stated.

13. Refund Policy

Subscription fees are generally non-refundable except where required by applicable law.

Any approved refunds will be processed according to our Refund Policy.

14. Third-Party Services

Kaichigram OTT may use trusted third-party providers for:

  • Payment processing
  • Authentication
  • Analytics
  • Notifications
  • Customer support
  • We are not responsible for the content, privacy practices, or services provided by third parties.

15. Service Availability

While we strive to provide uninterrupted service, Kaichigram OTT does not guarantee continuous availability.

The Service may be temporarily unavailable due to:

  • Scheduled maintenance
  • Software updates
  • Technical issues
  • Internet failures
  • Force majeure events

16. Privacy

Your use of Kaichigram OTT is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Suspension and Termination

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms.
  • Engage in fraudulent activities.
  • Abuse the Service.
  • Violate applicable laws.
  • Infringe intellectual property rights.

18. Disclaimer

Kaichigram OTT is provided on an "AS IS" and "AS AVAILABLE" basis.

We make no warranties regarding:

  • Continuous availability.
  • Accuracy of content.
  • Compatibility with all devices.
  • Error-free operation.

19. Limitation of Liability

To the fullest extent permitted by law, Kaichigram OTT shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising out of your use of or inability to use the Service.

20. Changes to These Terms

We may revise these Terms from time to time.

Updated Terms become effective immediately upon publication on our website or application.

Your continued use of the Service constitutes acceptance of the revised Terms.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Patna, Bihar, India.

22. Contact Us

If you have any questions regarding these Terms of Use, please contact us.

Kaichigram OTT

Email: support@kaichigram.com

Website: https://kaichigram.com

By accessing or using Kaichigram OTT, you acknowledge that you have read, understood, and agreed to these Terms of Use.